Help

How ordering works, sizes, delivery and returns.

Questions

How can I place an order?

Add the pieces you want to your bag with their size, then choose “Complete order on WhatsApp”. Write your name and how you want to receive the order, and WhatsApp opens with the whole order written for you. Press Send in WhatsApp to send it to the store.

How do I choose my size?

Open the size guide on any product page and compare it with a piece you already own. If you are between two sizes, ask the store on WhatsApp before you send your order.

What delivery methods are available?

You can pick your order up at the store or ask for delivery. The store confirms the delivery cost and timing on WhatsApp before you pay.

Example policy for this demo. The store replaces it with its own.

Can I change my order?

Yes, until the store confirms it. Reply in the same WhatsApp chat with the change, or update your bag and send a new request.

How can I contact the store?

On WhatsApp — the same chat you use for orders. Contact details appear at the bottom of every page once the store adds them.

When will my order be confirmed?

Your order is a request until the store replies on WhatsApp to confirm availability, the final total and how to pay. Nothing is charged on this site.

What is the return policy?

Example policy: unworn pieces with their tags can be returned or exchanged within 14 days of pickup or delivery. Ask on WhatsApp to start a return.

Example policy for this demo. The store replaces it with its own.

Delivery and returns

Delivery

Example policy: orders are ready for pickup or handed to a courier after the store confirms them on WhatsApp. Delivery costs and timing depend on your area and are confirmed before you pay. The site never adds a delivery fee or tax on its own.

Example policy for this demo. The store replaces it with its own.

Returns and exchanges

Example policy: unworn pieces with their tags can be returned or exchanged within 14 days of pickup or delivery. Write to the store on WhatsApp with your name and the piece; it will tell you how to send it back and how your refund or exchange is handled.

Example policy for this demo. The store replaces it with its own.

Contact

  • This demo store has no contact details yet.

Your bag

    Subtotal

    Final delivery cost and applicable taxes will be confirmed by the store.

    Prices in this demo store are examples.

    Size
    See full details